Settings

Inbox preferences · routing · SLAs

AR
SUPPORT · Settings

Settings — coming soon

Support agent preferences.

  • Inbox sort defaults + filters
  • Auto-routing rules for VIP / corporate / language tickets
  • SLA targets and breach alerts
  • Personal signature and out-of-office
In designStage 2 · 2026-04-28

Tip: ask the AI assistant in the bottom-right what this section will do. It can describe upcoming features grounded in the same data the dashboard reads from.