Calls

Voice agent transcripts · escalations

AR
SUPPORT · Calls

Calls — coming soon

Every call to (833) 821-9030 — handled by Marcus or escalated to a human concierge.

  • Searchable call log with recordings + transcripts
  • Sentiment + intent classification per call
  • One-click escalation to a human if Marcus flagged uncertainty
  • Daily summary of high-volume time-of-day patterns
In designStage 2 · 2026-04-28

Tip: ask the AI assistant in the bottom-right what this section will do. It can describe upcoming features grounded in the same data the dashboard reads from.