Multi-brand: which brand did the call come in for?

Operations

AR
Back to knowledge base
Operations

Multi-brand: which brand did the call come in for?

By Patricia H.·Updated 22 hours ago·31 uses last 30d

We operate three sister brands sharing one platform:

  • ·Briz (535 5th Ave Manhattan) — phone (716) 970-4875 — email info@briz.com
  • ·Briz LLC (377 N Broadway Yonkers) — phone (833) 821-9030 — email info@briz.com — canonical legal entity
  • ·Excellent Limo Service (45 Rockefeller Plaza) — email info@excellentlimoservice.com

When responding to a customer, match the brand voice and signature to the inbound channel. The same fleet operates all three; customer-facing identity differs.