Platform configuration

Settings · users · pricing · integrations

PH
ACTIVE CHAUFFEURS
18
full bench · 11 on rotation today
ACTIVE VEHICLES
11/14
2 in detail · 1 maintenance
OPEN SERVICES
6
all live in production
VOICE AGENT UPTIME
99.97%
rolling 30 days · ElevenLabs
ROSTER

Chauffeurs. 18 on the bench.

ChauffeurYearsLanguagesRatingTripsStatusActions
JO
James O'Neill
Yonkers · drv_8b3d0a52
18y
EN
★4.966,210Available
SV
Sergei Volkov
Brooklyn · drv_5f8a3b71
13y
ENRUDE
★4.954,892Available
MT
Marcus Thompson
Yonkers · drv_1b9f4a32
11y
EN
★4.974,128On trip
AB
Andre Beaumont
Brooklyn · drv_4e1c9d05
9y
ENFRAR
★4.893,204On trip
HM
Hassan Mahmoud
Queens · drv_c2f4a8d9
10y
ENARFR
★4.933,128Available
SC
Sofia Castellanos
Yonkers · drv_i6e0a3c2
9y
ENESIT
★4.942,997Available
CD
Carmen Diaz
Long Island City · drv_2c4d8e91
7y
ENESPT
★4.942,641Available
DC
Devon Carter
Midtown · drv_a4b8d2e6
8y
EN
★4.902,533On trip
TB
Tariq Brown
Brooklyn · drv_f9b3d0a4
7y
ENES
★4.912,240On trip
PO
Patrice Okonkwo
Queens · drv_6d2b9c44
6y
ENFR
★4.881,981Off-duty
FLEET

14 vehicles on the books.

Manage
SedanBL-1147
2024 Mercedes-Benz
In service
S-Class · cap. 3
SedanBL-1212
2023 Mercedes-Benz
In service
S-Class · cap. 3
SedanBL-1338
2022 Cadillac
Detail
XTS · cap. 3
SUVBL-2104
2025 Cadillac
In service
Escalade ESV · cap. 6
SUVBL-2218
2024 Cadillac
In service
Escalade ESV · cap. 6
SUVBL-2306
2024 Lincoln
In service
Navigator L · cap. 6
SUVBL-2447
2023 Lincoln
Maintenance
Navigator L · cap. 6
SprinterBL-3051
2024 Mercedes-Benz
In service
Sprinter Executive · cap. 12
SprinterBL-3120
2023 Mercedes-Benz
In service
Sprinter Executive · cap. 14

Showing 9 of 14. Detail and stretch units rotate weekly.

SERVICES

Six lines, all live.

Edit catalog
  • THEATRE
    Broadway Showtime
    From $385 · 4-hr block
    Active
  • EVENTS
    Wedding Captain
    From $2,400 · day rate
    Active
  • AIRPORT
    Silent JFK
    $185 flat · meet & greet
    Active
  • SEASONAL
    Hamptons Door-to-Dock
    $750 ground · BLADE separate
    Active
  • CONCIERGE
    Private Shopper
    From $620 · 3-hr block
    Active
  • FLEXIBLE
    Hourly As-Directed
    $285/hr · 3-hr min
    Active
VOICE AGENT

Marcus · night-shift concierge.

Powered by ElevenLabs voice AI · Twilio SIP trunk · Anthropic Claude Sonnet 4.5 reasoning loop.

agent_0101...sr90eex
Calls handled · 30d
412
Avg duration
1m 48s
Resolution rate
91%
System prompt previewv9 · 6 lines
Edit prompt
You are Marcus, the night-shift concierge for Briz.
Speak with quiet confidence. Treat every caller as a regular.
Always confirm pickup address, time, and vehicle tier before booking.
If a caller mentions a flight number, look it up before asking again.
Hand off to a human if the caller asks twice, sounds distressed, or
any payment-method change exceeds $500.

Truncated — view full prompt to see the 412-line script.

AUDIT TRAIL

Recent admin actions.

  1. Patricia H.added chauffeurConnor Reilly · drv_h7d1f5b87 days ago
  2. Patricia H.updated rate cardSilent JFK · $175 → $185 (effective May 1)7 days ago
  3. Juan A.approvedPine Tree Productions corporate portal8 days ago
  4. Patricia H.deactivated vehicleBL-4082 Lincoln Stretch (S2e7b1d4) · trade-in9 days ago
  5. Marcus (voice agent)edited prompt v9wedding-pickup edge case · approved by Patricia H.10 days ago